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This is NZ local time. On opening dates, facilities usually become available at 09:30 AM local.

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Account Recovery

Enter the email address associated with your New Zealand DOC booking service, then click “Recover Account”.

We will send you an email (immediately in most cases) with a new randomly generated password. If you don’t see the email right away, check to make sure that it isn’t in your junk email box. Please note that your old password will no longer be valid after recovery.

For additionals assistance:

Please email the Visitor Services centre at booking@doc.govt.nz or contact a DOC Visitor Centre.

Please review your account information at that time, including updating your password.

Recover Account Cancel